{"id":1462,"date":"2026-04-24T12:33:13","date_gmt":"2026-04-24T04:33:13","guid":{"rendered":"https:\/\/venger.ph\/?page_id=1462"},"modified":"2026-05-04T16:26:22","modified_gmt":"2026-05-04T08:26:22","slug":"support","status":"publish","type":"page","link":"https:\/\/venger.ph\/?page_id=1462","title":{"rendered":"Support"},"content":{"rendered":"\t\t
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Support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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We are here to help.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find answers, guides, and direct support for your Venger VG-150 paper shredder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tBrowse FAQ<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tContact Support<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t
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Getting Started<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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How to use your
VG-150.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Follow these steps to get your Venger VG-150 up and running safely and correctly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\n\t\t\tSwitch on the machine\n\t\t<\/h4>\n\t\t\t\t
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Turn on the VG-150 using the power switch located at the back of the machine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\n\t\t\tOpen the top cover\n\t\t<\/h4>\n\t\t\t\t
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Lift the top cover to access the automatic feed tray and the separate CD\/DVD\/card slot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\n\t\t\tInsert paper\n\t\t<\/h4>\n\t\t\t\t
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Place a maximum of 150 sheets of paper in the middle of the automatic feeding unit. For manual feed, insert up to 6 sheets directly into the manual slot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\n\t\t\tClose the top cover\n\t\t<\/h4>\n\t\t\t\t
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Close the cover firmly after inserting paper to ensure safe and proper operation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\n\t\t\tPress start\n\t\t<\/h4>\n\t\t\t\t
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Press the start button. The VG-150 will automatically shred all paper and stop when done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t

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Shredding vs. Burning<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Is shredding enough? Or should you burn documents?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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A common concern for businesses handling sensitive documents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why shredding is better<\/h4>\r\n <\/div>\r\n

\r\n Level P-4 particle cut produces 4\u00d710mm unreadable particles that are virtually impossible to reconstruct. It is safe, clean, and environmentally responsible, and shredded paper can still often be directed into recycling streams with proper handling.\r\n <\/p>\r\n <\/div>\r\n\r\n

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Why burning is risky<\/h4>\r\n <\/div>\r\n

\r\n Burning paper can release harmful fumes from inks and coatings, is not always complete, and is restricted in many urban areas. It also destroys the paper completely, leaving nothing to recover or recycle.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n

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\r\n The verdict:<\/strong>\r\n A Level P-4 shredder like the Venger VG-150 offers secure, reliable document destruction while preserving the possibility of recycling \u2014 without the hazards, legal risks, or waste of burning.\r\n <\/p>\r\n \r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t

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F.A.Q.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Frequently asked questions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Common questions about the Venger VG-150 paper shredder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is the warranty coverage for the VG-150?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThe Venger VG-150 comes with a 1-year warranty from the date of purchase. This covers manufacturing defects and hardware malfunctions under normal use. For warranty claims, contact us at ecomm@venger.ph<\/a> or call +63 912 173 8160<\/a>\/+63 948 321 4231<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How long can I shred continuously?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The VG-150 can shred continuously for up to 15 minutes, approximately 150 sheets. After a full cycle, let the machine rest for 1 hour to protect the motor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What happens when the bin is full?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The VG-150 automatically stops shredding when the 30-litre bin reaches capacity. Simply empty the bin and resume operation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I shred CDs, DVDs, and cards?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Yes. The VG-150 has a separate cutting unit and bin specifically for CDs, DVDs, and cards. Do not mix these with the paper feed slot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What if the machine jams?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The VG-150 automatically stops if too much paper is inserted. Remove excess paper and restart. Avoid mixing different paper sizes in the automatic feed to prevent jams.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Can I mix different paper sizes in the auto feed?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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No. Avoid using the automatic feed if paper sizes vary significantly, as this may cause a paper jam. Use the manual feed slot for odd-sized documents instead.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is the security level of the VG-150?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The VG-150 shreds at Level P-4, producing 4 x 10 mm particles, ensuring sensitive documents are fully destroyed and unreadable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Where is the power switch?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The power switch is located at the back of the machine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the machine dimensions and weight?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The VG-150 measures 520 x 444 x 360 mm (H x W x D) and weighs 14.5 kg. It comes with rolling casters for easy movement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t

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Warranty<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1-Year Limited Warranty.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Every Venger VG-150 is backed by a 1-year limited warranty from the date of purchase, giving you confidence and peace of mind with every shred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Coverage Period<\/td>\r\n1 year from date of purchase<\/td>\r\n<\/tr>\r\n
What is covered<\/td>\r\nManufacturing defects and hardware malfunctions under normal use<\/td>\r\n<\/tr>\r\n
What is not covered<\/td>\r\nPhysical damage, improper use, unauthorized modifications, or normal wear and tear<\/td>\r\n<\/tr>\r\n
How to claim<\/td>\r\nContact our support team with proof of purchase and a description of the issue<\/td>\r\n<\/tr>\r\n
Contact<\/td>\r\n\r\necomm@venger.ph<\/a>
\r\n+63 912 173 8160<\/a>
\r\n+63 948 321 4231<\/a>\r\n<\/td>\r\n<\/tr>\r\n<\/table>\r\n\r\n<\/div>\r\n\r\n

* Warranty is valid only for purchases made through authorized Venger channels. Proof of purchase is required for all warranty claims.<\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t

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Still need help?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Contact our support team.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our team is ready to assist you with any questions, concerns, or issues regarding your Venger VG-150.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Facebook<\/div>\r\nVenger Ph<\/a>\r\n<\/td>\r\n<\/tr>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSubmit an Inquiry<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tBack to VG-150<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Support We are here to help. Find answers, guides, and direct support for your Venger VG-150 paper shredder. Browse FAQContact Support Getting Started How to use yourVG-150. Follow these steps to get your Venger VG-150 up and running safely and correctly. 1 Switch on the machine Turn on the VG-150 using the power switch located […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-elementor-clean.php","meta":{"footnotes":""},"class_list":["post-1462","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/pages\/1462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/venger.ph\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1462"}],"version-history":[{"count":89,"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/pages\/1462\/revisions"}],"predecessor-version":[{"id":1747,"href":"https:\/\/venger.ph\/index.php?rest_route=\/wp\/v2\/pages\/1462\/revisions\/1747"}],"wp:attachment":[{"href":"https:\/\/venger.ph\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}